At 888 Jackpot, your privacy is more than a legal obligation â it is a responsibility we take seriously every day. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a user of our online betting platform in Malaysia.
Six core principles that form the foundation of the 888 Jackpot Privacy Policy for Malaysian users.
888 Jackpot ("we", "our platform") is committed to protecting the privacy and security of personal data belonging to all users of our Sports Betting and online casino services in Malaysia. This Privacy Policy is drafted in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and covers all aspects of the collection, processing, storage, and protection of personal data belonging to 888 Jackpot platform users.
As a responsible online betting platform, 888 Jackpot understands that user trust is our most valuable asset. Every decision involving your personal data is therefore made with your interests and privacy as a Malaysian user at the forefront.
This Privacy Policy applies to all users who access the 888jackpot.my website, register an account, make a deposit, place a bet, or interact with any part of the 888 Jackpot platform on any device.
888 Jackpot only collects personal data that is strictly necessary to provide a safe, fair, and legally compliant service. The following are the categories of data we collect:
Your personal data is collected through the following methods:
888 Jackpot uses collected personal data solely for legitimate and transparent purposes. Below is a summary table of how your data is used:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration & account management | Name, email, phone number | Contract performance |
| Identity verification (KYC) | MyKad, selfie, address | Legal obligation |
| Deposit & withdrawal processing | Bank account / digital wallet information | Contract performance |
| Fraud prevention & security | IP address, device info, activity logs | Legitimate interest |
| Customer support | Email, phone number, account history | Contract performance |
| Legal compliance & reporting | All related data | Legal obligation |
| Platform improvement & analytics | Anonymised usage data | Legitimate interest |
| Promotional communications (with consent) | Email address, phone number | User consent |
888 Jackpot does not sell, rent or trade your personal data to any third party for marketing purposes. However, in certain limited circumstances, we may share your data with the following parties:
888 Jackpot uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and detect fraudulent activity. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling essential cookies may affect the functionality of the 888 Jackpot platform.
888 Jackpot employs multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, loss, misuse, or disclosure:
888 Jackpot retains your personal data for as long as your account remains active or as long as is necessary to provide our services. Following account closure, data is retained for the following periods:
Once the applicable retention period has expired, data will be securely deleted or anonymised in accordance with 888 Jackpot's established data disposal procedures.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 888 Jackpot:
To exercise any of the rights above, please contact our privacy team at privacy@888jackpot.my. We will process your request within 21 working days.
The 888 Jackpot platform is exclusively for individuals aged 21 and above only. We do not knowingly collect any personal data from minors. Should we discover that data from an individual under 21 has been collected, it will be deleted immediately and the account in question closed without notice.
Parents or guardians who believe their child under their care has registered on this platform are requested to contact us immediately at support@888jackpot.my.
The 888 Jackpot platform may contain links to third-party websites in certain contexts. 888 Jackpot is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of each website you visit separately. This Privacy Policy applies solely to the 888 Jackpot platform.
888 Jackpot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or technological developments. Any material changes will be communicated to you via a prominent notice on the website or by email at least 14 days before the changes take effect.
We encourage you to review this Privacy Policy page periodically. The "Last Updated" date at the top of this document will be updated whenever changes are made.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 888 Jackpot handles your personal data, please contact us via:
Our Bahasa Malaysia-speaking team is available to assist you at any time and is committed to responding to every enquiry within Available 24 hours.